Terms of Service

1. Agreement to Terms

By accessing or using IELTSLab ("the Service"), operated by IELTSLab ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access or use the Service.

We may update these Terms from time to time. If we make material changes, we will notify you through the Service or by other reasonable means. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

2. Service Description

IELTSLab is an AI-powered IELTS preparation platform available on web and mobile. The Service provides practice materials and AI-generated feedback across all four IELTS skills: Listening, Reading, Writing, and Speaking.

IELTSLab is an independent platform and is not affiliated with, endorsed by, or connected to the British Council, IDP: IELTS Australia, Cambridge Assessment English, or any official IELTS testing body. "IELTS" is a registered trademark jointly owned by the British Council, IDP: IELTS Australia, and Cambridge University Press & Assessment. All references to IELTS on this platform are for descriptive purposes only.

3. Eligibility

IELTSLab is an educational platform open to learners of all ages. If you are under 18, we recommend that a parent or guardian reviews these terms with you. By creating an account, you agree to comply with these Terms of Service.

4. Accounts

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate and complete information during registration.
• Maintain the security of your account credentials and not share them with others.
• Notify us immediately of any unauthorized access to your account.
• Accept responsibility for all activity that occurs under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are used for unauthorized purposes.

5. User Content & AI Processing

Ownership. You retain full ownership of all content you submit to the Service, including essays, written responses, audio recordings, and any other materials ("User Content").

License. By submitting User Content, you grant us a limited, non-exclusive, non-transferable license to process, analyze, store, and display your content back to you for the sole purpose of providing the Service. We will not sell, share, or use your User Content for any purpose other than delivering the Service to you, unless we obtain your explicit consent.

AI Processing. The Service uses artificial intelligence to analyze your submissions and generate feedback, scores, and recommendations. AI-generated outputs are approximate assessments intended for practice purposes only. They do not constitute official IELTS scores or professional evaluations.

Deletion. You may request deletion of your User Content at any time through your account settings or by contacting us. Upon deletion, we will remove your content from our active systems within a reasonable timeframe, subject to any legal retention obligations.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Attempt to reverse-engineer, decompile, or extract the source code of the Service or its AI models.
• Interfere with or disrupt the integrity or performance of the Service.
• Create multiple accounts to circumvent restrictions or abuse free-tier limits.
• Scrape, crawl, or use automated tools to extract data from the Service without our written permission.
• Submit content that is harmful, abusive, defamatory, or infringes on the rights of others.

7. Intellectual Property

All content, features, and functionality of the Service — including but not limited to text, graphics, logos, software, AI models, practice materials, and the overall design — are owned by IELTSLab and are protected by copyright, trademark, and other intellectual property laws.

"IELTS" is a registered trademark of the British Council, IDP: IELTS Australia, and Cambridge University Press & Assessment. IELTSLab uses this term solely to describe the nature of the preparation service we offer and does not claim any association with or endorsement by these organizations.

8. Payments & Subscriptions

The Service is currently available free of charge. In the future, we may introduce paid plans or premium features. If we do:

• Payments will be processed securely through Stripe. We do not store your payment card details on our servers.
• Subscription terms, pricing, and billing cycles will be clearly communicated before you are charged.
• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
• We reserve the right to modify pricing with reasonable advance notice.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied.

No Score Guarantee. AI-generated scores and feedback are approximate predictions based on machine learning models. They are designed to help you practice and improve, but they do not guarantee any specific score on an actual IELTS examination. Your real IELTS score may differ from the estimates provided by the Service.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. We make no guarantees regarding the accuracy, completeness, or reliability of any content or AI-generated output provided through the Service.

10. Limitation of Liability

To the maximum extent permitted by applicable law, IELTSLab and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of or inability to use the Service.

In no event shall our total liability to you for all claims arising from the Service exceed the amount you have paid us in the twelve (12) months preceding the claim, or fifty US dollars (US$50), whichever is greater.

11. Indemnification

You agree to indemnify and hold harmless IELTSLab and its affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. Any provisions of these Terms that by their nature should survive termination shall survive, including ownership, warranty disclaimers, indemnification, and limitations of liability.

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through good faith negotiation. If negotiation fails, disputes shall be settled through binding arbitration in accordance with applicable arbitration rules.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last updated" date at the top of this page. Material changes will be communicated through the Service or via email. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

15. Contact

If you have questions about these Terms of Service, please contact us at:

Email: legal@ieltslab.app